In Conversation: Episode 2 - Building & Maintaining Momentum

On the 3 September, Nathaniel was joined by Laura Pfiester and Gemma Baxter from the City of Melbourne for episode 2 of the webinar series.

Episode 2: Building & Maintaining Momentum 

Laura is head of the Smart City Incubator and Gemma is the Pilots and Trials Specialist in the City of Melbourne smart city team. Our conversation was focused on tips and tactics for building and maintaining momentum in your smart community program.

Laura and Gemma lifted the lid on their approaches to:

  • Building capability and credibility within the organisation

  • Escaping pilot purgatory

  • Developing a strong storytelling practice

  • Creating shared and practical value for stakeholders

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